Privacy Policy

This Privacy Policy explains how Amino Maxx ("Amino Maxx," "we," "us," or "our") handles personal information collected from visitors and customers of aminomaxx.com (the "Site"). By accessing or using the Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Account and order information — your name, email address, billing address, shipping address, telephone number, order history, account details, and communications you send to us.
• Payment information — payment and billing details required to process a transaction. Amino Maxx does not store complete credit-card numbers on its servers. Payment information is transmitted directly to the applicable PCI-compliant payment processor.
• Technical information — your IP address, browser type, browser version, device information, operating system, pages visited, referring URL, timestamps, and similar usage information collected through cookies, log files, and related technologies.
• Marketing preferences — whether you have opted in to receive newsletters, product announcements, or other marketing communications, together with related engagement information such as email opens, clicks, and unsubscribe activity.

2. How We Use Your Information

We may use the information we collect to:

• Process, verify, fulfill, and deliver orders, including handling billing, shipping, returns, and customer-support requests;
• Create and administer customer accounts;
• Verify identity, age, eligibility, and compliance with Site requirements;
• Send order confirmations, shipping notifications, account notices, transaction updates, and applicable documentation;
• Operate, maintain, secure, troubleshoot, and improve the Site;
• Detect, investigate, and prevent fraudulent transactions, unauthorized access, abuse, security incidents, and prohibited activity;
• Send promotional communications and product updates when you have opted in to receive them;
• Analyze Site usage and improve our content, functionality, products, services, and customer experience;
• Comply with legal, regulatory, tax, accounting, recordkeeping, and law-enforcement requirements.

3. Cookies and Similar Technologies

We use cookies and similar technologies to maintain shopping-cart and checkout functionality, manage sessions, remember user preferences, improve Site performance, measure aggregate traffic, and support security features.

We may also use limited third-party cookies or similar technologies provided by analytics platforms, payment processors, shipping providers, hosting providers, content-delivery networks, and other Site-service providers.

You may be able to disable cookies through your browser settings. However, disabling essential or session cookies may prevent the shopping cart, account area, checkout, or other Site functions from operating correctly.

4. How We Share Your Information

Amino Maxx does not sell your personal information. We may share information with service providers and other parties when reasonably necessary to operate the Site, process transactions, fulfill orders, protect our business, or comply with legal obligations.

These parties may include:

• Payment processors and financial-service providers that authorize, process, and settle payments;
• Shipping carriers, fulfillment providers, and logistics services used for order preparation, label generation, shipment, and tracking;
• Email and communications providers used for transactional messages and opted-in marketing communications;
• Website hosting, security, content-delivery, analytics, database, and technical-service providers;
• Professional advisers, including legal, compliance, tax, accounting, insurance, and fraud-prevention advisers;
• Government authorities, regulators, courts, or law-enforcement agencies when disclosure is legally required or reasonably necessary to protect our rights.

Service providers are permitted to use personal information only as necessary to perform services for Amino Maxx or as otherwise permitted by applicable law.

5. Third-Party Services We Use

The Site may integrate with WordPress, WooCommerce, hosting and content-delivery providers, payment processors displayed during checkout, email platforms, analytics tools, fraud-prevention services, and shipping providers.

These third-party services operate under their own privacy policies and terms. Amino Maxx is not responsible for the privacy practices of third-party websites, platforms, or service providers.

6. Data Retention

We retain account, transaction, and order information for as long as reasonably necessary to provide services, administer accounts, resolve disputes, enforce agreements, and satisfy legal, tax, accounting, and recordkeeping obligations.

Order records may generally be retained for up to seven years. Marketing information may be retained until you unsubscribe or request deletion, subject to legal requirements. Technical logs may generally be retained for up to 90 days unless a longer period is required for security, fraud investigation, dispute resolution, or legal compliance.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we maintain about you;
• Request correction of inaccurate or incomplete personal information;
• Request deletion of personal information, subject to legal, tax, fraud-prevention, transaction, and recordkeeping exceptions;
• Request information regarding how your personal information has been collected, used, or disclosed;
• Opt out of marketing communications through the unsubscribe link included in applicable emails;
• Submit a complaint to an applicable privacy regulator or state attorney general.

To submit a privacy request, email support@aminomaxx.com. We may need to verify your identity before completing a request. We aim to respond within 30 days or within the period required by applicable law.

8. Children and Age Restrictions

The Site is intended solely for adults who are at least 21 years of age. We do not knowingly collect personal information from anyone under the age of 21.

If you believe that a person under 21 has submitted personal information through the Site, contact support@aminomaxx.com so that we can review and, where appropriate, delete the information.

9. Information Security

Amino Maxx uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. These safeguards may include encrypted transmission through TLS, restricted administrative access, secure hosting practices, account controls, payment processing through specialized providers, and routine security monitoring.

No internet transmission, electronic storage system, or security procedure can be guaranteed to be completely secure. Therefore, we cannot warrant absolute security. Where required by applicable law, we will provide notification of a qualifying data breach to affected individuals and authorities.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, legal obligations, or business operations.

Updated versions will be posted on this page with a revised "Last updated" date. Where required by law, we may also provide notice through the Site, by email, or through another appropriate method.

11. Contact Amino Maxx

Questions about this Privacy Policy, your personal information, or our privacy practices may be sent to support@aminomaxx.com.